Every stop has its own tracking link. Metrobi sends it automatically, by text and email, at three points in the delivery route:
Package is out for delivery, when the driver picks up the products
Receiver is next in line, to the next stop's customer on the route
After package delivery, once a stop is completed
See [Delivery notifications] for more on these and how to turn them off.
You can also share the tracking link with your customer or other parties anytime. Click the ⋮ on a stop → click the share icon at the top → click the copy icon next to Tracking link.
This link goes to a Metrobi page showing the details of the incoming delivery, with live tracking, ETA, contact options, and a way to report an incident. Some options, like the proof of delivery and rating the driver, become available after the delivery is completed. Your customer needs a free Metrobi account to see the map or call anyone.
