Metrobi

Joao Almeida

Julia Peter

Everything from posting a route to rating the driver once it's done.

Managing your deliveries

How to put together a delivery and send it to drivers: the fields you need, the stops and route optimization.

Creating a delivery request

Step-by-step guide to edit your delivery.

Editing a delivery request

How to turn a delivery into a template that repeats every week on the days you pick, and change or cancel the recurring series later.

Managing a weekly reservation

Add all the drop-off locations of a route at once from an Excel or CSV file, or split one file across several routes.

Uploading routes from a file

Create a delivery, set it to repeat, upload routes in bulk, and edit what you posted.

Before your delivery

See your driver's live location, ETA, and delivery photos on your dashboard as the route happens.

Tracking your driver

Call the driver on your route without showing your phone number.

Contacting your driver

Your customer gets a link for their stop automatically. Here's what they see, and how to send it yourself.

Sharing a tracking link with your customer

See the photo, signature, or document your driver captured at each stop, and report a problem if something's off.

Reviewing proof of delivery photos

Phone, email, chat, and meetings: where each one lives in your dashboard, and which ones your plan opens.

Contacting Metrobi support

Track your driver, reach them, check delivery photos, and keep your customer updated.

During your deliveries

Rate the driver on a completed delivery, and choose whether the comment reaches them.

Rating drivers

Open an incident on a delivery that went wrong: the evidence it needs, and how the claim is settled.

Reporting an incident

Rate the driver who ran your route, and report anything that went wrong.

After your deliveries

Go back to Metrobi Dashboard

Go to Metrobi.com

Go to Dashboard

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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