If your payment fails, don’t worry—there are several simple steps you can take to resolve the issue quickly:
Switch Payment Methods
We recommend using ACH payments instead of credit cards. ACH transactions typically have lower fees—0.8% compared to 3% for credit cards. This can help save on transaction costs in the long run.
Double-Check Your Invoices
Always take a moment to review the invoice description. This section outlines exactly what you're paying for, which might help clarify any confusion or discrepancies.
Retry the Payment
Head to your Invoices page. There, you’ll find the option to retry the payment. If your payment fails, simply reprocess it from the invoices page to attempt the payment again.
Contact Our Support Team
If you’re still having trouble, don’t hesitate to reach out to our team. We’re here to assist you and ensure that everything runs smoothly.