Creating your preferred driver network is an excellent strategy to minimize delivery errors and enhance their overall quality. By providing feedback and ratings to drivers and actively selecting the best performers to join your preferred driver network, you can build a highly reliable team that will consistently support you in the long run.
Why is this important?
Building a preferred driver's network is crucial for minimizing errors and improving delivery quality. By providing feedback, rating drivers, and selecting top performers, you establish a reliable team that consistently meets your expectations. This network fosters better communication, efficiency, and familiarity with your specific requirements, increasing the chance of smooth and successful deliveries.
Step by step:
1. Rate your drivers and give them feedbacks
Rate your drivers and provide valuable feedback to enhance their performance, fostering a culture of continuous improvement and accountability in the delivery process. By actively engaging in rating and feedback, you can contribute to the development of a reliable and exceptional driver network.
2. Preferred drivers list
Choose the best driver to be part of your preferred driver’s list. On your driver’s page, you can select them and make them all part of your preferred driver's network. If you like someone and want to work with them again, add them to your list, and they’ll be able to see your deliveries sooner than others.
3. Ban the drivers
If you don’t want a specific driver picking up your route ever again, just add them to your banned driver’s list. They won’t receive a notification or anything like that, but they won’t also be able to see your routes on their app anymore.
By leveraging the power of driver ratings and feedback and building a preferred driver's network, you can elevate the quality and reliability of your deliveries, increasing the chance of a seamless and satisfying experience for you and your customers. This is a very important tool that’s definitely going to improve your delivery quality in the long term.