Tracking your delivery progress and monitoring the driver in real time is an excellent way to stay updated on your delivery. With the Metrobi platform, you can effortlessly stay informed about the status of your delivery, reducing the likelihood of encountering any errors along the route
Why is this important?
By actively monitoring the progress of your delivery, you can greatly decrease the occurrence of errors and quickly take action in case any issues arise. Keeping a close eye on your delivery's journey ensures a smoother experience and allows for immediate intervention if necessary.
Step by step:
1. Track your driver in real time
Track your driver in real time by utilizing the 'Show Map' button, which allows you to precisely locate the driver and monitor their progress throughout the entire delivery process.
2. Check the proof of deliveries
For each stop, drivers are required to upload a proof of delivery, which you can view in real time on your dashboard as soon as they submit it. This feature enables you to promptly identify any mistakes, so you can communicate with the driver for immediate resolution.
3. Estimated Time of Arrival (ETA)
Our systems provide an estimated time of arrival (ETA) for each of your stops, enabling you to assess whether the driver is maintaining a suitable pace or is slightly behind schedule at each stop.
4. Reach out to the driver
Through our smart system, you can securely call your driver on the dashboard without revealing your phone number. Just add your phone number to the user settings and enjoy real-time communication to ensure your delivery process is running exactly as you expected it to.
All of these tools have been carefully crafted with the purpose of empowering you and giving you control over your delivery. With these features at your disposal, you can stay informed and aware of every crucial detail throughout the entire delivery process, ensuring a seamless and transparent experience.